Request Support

Having trouble with one of our products?

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Fill out the form below, and we will get back to you as soon as possible. 

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Please allow at least 48 hours during normal business hours for a response. Site is not monitored 24/7 or on weekends.

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The following products are
OUT OF WARRANTY; we are
no longer offering replacement parts:

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  • BioShock Big Daddy

  • Far Cry 5 Deer Skull

  • Handsome (Yellow) Claptrap

  • Gentleman Claptrap

  • Fallout 4 Nuka Cola Fridge

  • Juggernog Fridge

  • Destiny Ghost

  • The Division SHD Agent Watch

  • Homeworld Mothership

General Troubleshooting

Functional Statues

  • Turn on/off again.

  • Make sure batteries properly inserted, and that cover is secure.

  • Try different batteries.

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Claptrap Robots

  • Make sure Claptrap fully charged (solid blue light).

  • Change phone WiFi settings to not auto connect.

  • Try different phone.

  • Try different charger cable (USB 3.0).

  • Set on clean, hard floor.

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DO NOT DISASSEMBLE PRODUCT

THIS VOIDS ANY EXISTING WARRANTY