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Having trouble with one of our products?
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Please allow at least 48 hours during normal business hours for a response. Site is not monitored 24/7 or on weekends.
The following products are
OUT OF WARRANTY; we are
no longer offering replacement parts:
-
BioShock Big Daddy
-
Far Cry 5 Deer Skull
-
Handsome (Yellow) Claptrap
-
Gentleman Claptrap
-
Fallout 4 Nuka Cola Fridge
-
Juggernog Fridge
-
Destiny Ghost
-
The Division SHD Agent Watch
-
Homeworld Mothership
General Troubleshooting
Functional Statues
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Turn on/off again.
-
Make sure batteries properly inserted, and that cover is secure.
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Try different batteries.
Claptrap Robots
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Make sure Claptrap fully charged (solid blue light).
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Change phone WiFi settings to not auto connect.
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Try different phone.
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Try different charger cable (USB 3.0).
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Set on clean, hard floor.
DO NOT DISASSEMBLE PRODUCT
THIS VOIDS ANY EXISTING WARRANTY