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Please allow 24-48 hours during normal business hours for a response.
General Troubleshooting
Functional Statues
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Turn on/off again.
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Make sure batteries properly inserted, and that cover is secure.
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Try different batteries.
Claptrap Robots
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Make sure phone up to date (iOS Android)
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Uninstall/reinstall ClaptrAPP app.
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Make sure Claptrap fully charged (solid blue light).
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Change phone WiFi settings to not auto connect.
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Try different phone.
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Try different charger cable (USB 3.0).
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Set on clean, hard floor.
DO NOT DISASSEMBLE PRODUCT
THIS VOIDS ANY EXISTING WARRANTY
The following products are OUT OF WARRANTY; therefore we are no longer offering replacements/ replacement parts:
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Yellow Claptrap
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Gentleman Claptrap
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Juggernog Fridge**
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Mothership
**OUT OF WARRANTY, BUT A VERY LIMITED SUPPLY OF REPLACEMENT PARTS ARE AVAILABLE - PLEASE SUBMIT A REQUEST TO THE LEFT** (DATED 11/10/17)
