Request Support

Having trouble with one of our products?

Fill out the form below, and we will get back to you as soon as possible. 

Please allow at least 48 hours during normal business hours for a response. Site is not monitored 24/7 or on weekends.

The following products are
OUT OF WARRANTY; we are
no longer offering replacement parts:

  • BioShock Big Daddy

  • Far Cry 5 Deer Skull

  • Handsome (Yellow) Claptrap

  • Gentleman Claptrap

  • Fallout 4 Nuka Cola Fridge

  • Juggernog Fridge

  • Destiny Ghost

  • The Division SHD Agent Watch

  • Homeworld Mothership

General Troubleshooting

Functional Statues

  • Turn on/off again.

  • Make sure batteries properly inserted, and that cover is secure.

  • Try different batteries.

Claptrap Robots

  • Make sure Claptrap fully charged (solid blue light).

  • Change phone WiFi settings to not auto connect.

  • Try different phone.

  • Try different charger cable (USB 3.0).

  • Set on clean, hard floor.

DO NOT DISASSEMBLE PRODUCT

THIS VOIDS ANY EXISTING WARRANTY

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